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A cloud-based gateway service that lets you send bulk SMS, email, fax & letters worldwide.

review

ClickSend focuses on tracking, receiving, and sending bulk text messages, but also utilizes email, voice, fax, and postage.  For affordable prices, ClickSend allows you to communicate with customers through a variety of different channels.  This means you can interact with leads and clients in a way that is most comfortable for them.

Other than mass messaging, ClickSend does not have the same capacity as other CRM systems.  For more insightful information, data, and visuals about your leads and customers you’ll need to integrate ClickSend with a more advanced CRM solution.

Pros

cons

HOW MUCH DOES CLICKSEND COST?

Pricing: 8/10

ClickSend’s pricing is unique in that you only pay for what you use.  That means you pay per message sent with no setup or monthly fees.  The price per message decreases the more you send, however, the prices can still add up.  It’s important you communicate with their sales team to get a realistic quote depending on your needs because with no flat rate and so many price points on their website it can be difficult to predict exactly how much you’d be likely to spend per month. 

Monthly Minimum

N/a
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Monthly Maximum

N/a
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Number of Packages

14
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Contract Required?

No
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IS CLICKSEND EASY TO USE?

ACCESSIBILITY: 6/10

Setting up a ClickSend account can be done within minutes and sending messages to leads and contacts is very user friendly.  However, it can be difficult to sort through messages.  Additionally, importing lists can be tedious and information can be lost or misdirected.  If you have any questions regarding ClickSend, engaging with the customer service team can be a struggle with slow response times and being transferred to other representatives. 

CAN I USE CLICKSEND ON MY MOBILE DEVICE?

MOBILITY: 5/10

You can send messages to clients on the go with the ClickSend mobile application available on both iOS and Android devices.  However, the application does not have the full extent of capabilities as the web version.  

WILL CLICKSEND HELP ME SAVE TIME?

AUTOMATION: 5/10

With scheduled message sending and customizable templates, ClickSend has the potential to save you and your team time on marketing communication tasks.  However, there are all-encompassing CRM solutions that allow you to manage marketing communications and sales data so that all your important pipeline data is in one place.

aNINJA

#1 RATED CRM FOR SMALL BUSINESSEs

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