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A web-based CRM and pipeline management solution that enables businesses to plan their sales activities and monitor deals.

review

Pipedrive utilizes activity-based sales methods to create an effective interface to manage your business.  With active and goal features to track how deals are advancing within the pipeline you can easily visualize how you’re progressing towards your goals.   

Unfortunately, Pipedrive does have some limitations such as not having a live chat feature for your customers to reach you easily, in addition to having no distinction between leads and contacts which can make it difficult for your team.  Plus pricing per user can definitely add up, especially if you opt for a premium plan to access more features. 

Pros

cons

HOW MUCH DOES PIPEDRIVE COST?

Pricing: 6.5/10

Pipedrive gives you the option to pay per month or annually and the cost is based on how many users you have.  Before you commit to a plan or decide how many users need access Pipedrive allows a 2-week free trial.  Pipedrive also offers premium features that can be added to any plan for an additional monthly cost.  

Monthly Minimum

$ 12
50
PER USER
  •  

Monthly Maximum

$ 99 PER USER
  •  

Number of Packages

4
  •  

Contract Required?

No
  •  

IS PIPEDRIVE EASY TO USE?

ACCESSIBILITY: 6/10

Setting up a Pipedrive account and sending messages to leads and contacts is fairly intuitive.  However, it can be difficult to sort through messages and there is no separation between contacts and leads.  Additionally, Pipedrive requires you to upgrade to in order to have all communication features included, such as email, chat, text, and call.  This means that you’ll have to pay a premium or integrate with other communication applications making it more difficult to stay organized and keep track of all your communications.

CAN I USE PIPEDRIVE ON MY MOBILE DEVICE?

MOBILITY: 7/10

You can send messages to clients on the go with the Pipedrive mobile application available on both iOS and Android devices.  However, the application does not have the full extent of capabilities as the web version.  

WILL PIPEDRIVE HELP ME SAVE TIME?

AUTOMATION: 6.5/10

Pipedrive will help you and your team stay organized by compiling all your relevant data in one easy to access dashboard.  However, the software still requires a decent amount of manual input, especially upon first creating your account.  Sometimes it may feel like you’re focusing more on data input than actual selling.  Overall, Pipedrive focuses mainly on sales CRM which is great for managing deals, but if you’re looking for a complete CRM solution including project and communication management there are other options that will maximize your return on investment.  

aNINJA

#1 RATED CRM FOR SMALL BUSINESSEs

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