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An online Sales CRM software that manages your sales, marketing, and support in one platform.

review

 Zoho CRM helps small, midsize, and large businesses sell smarter and faster.  Through opportunity tracking, lead management, and data analyzation Zoho helps accelerate conversion rates.    

Zoho CRM offers the ability to build your own version, although this requires quite a bit of expertise, and may not be the most viable option if this is your first time experimenting with CRM.  

Pros

cons

HOW MUCH DOES ZOHO COST?

Pricing: 8/10

Zoho offers price plans per user, so if you want multiple team members to have access the cost could add up.  There is a free option, but features are basic and to get the most out of a CRM platform you’ll want to upgrade.  Zoho does offer discounts when you commit to a year contract and offers a 15-day free trial period so you can try before you commit.

Monthly Minimum

$ 0
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Monthly Maximum

$ 55 PER USER
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Number of Packages

4
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Contract Required?

For some plans, there is a minimum 1-year requirement
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IS ZOHO EASY TO USE?

ACCESSIBILITY: 8/10

Zoho’s user interface is multifunctional and allows company branding and customization.  However, the dashboards can be difficult to manage, and configuring automated workflows can be challenging.  Zoho offers extensive videos to help you learn when and how to use different features, but if you’re looking for live response their customer service tends to be slow to answer inquiries.

CAN I USE ZOHO ON MY MOBILE DEVICE?

MOBILITY: 6.5/10

Zoho CRM has free mobile applications for iOS and Android devices.  The application has had synchronization issues raising reliability concerns.

WILL ZOHO HELP ME SAVE TIME?

AUTOMATION: 8.5/10

Zoho offers variations of sales force and marketing automation in each plan, meaning that no matter how much you decide to pay, you’ll still be able to benefit from some degree of automation and save yourself time.  Obviously, the more you’re willing to spend, the more time you’ll save with features such as auto-responders, customer segmentation, unlimited email templates, and more.  

aNINJA

#1 RATED CRM FOR SMALL BUSINESSEs

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