An online Sales CRM software that manages your sales, marketing, and support in one platform.
review
Zoho CRM helps small, midsize, and large businesses sell smarter and faster. Through opportunity tracking, lead management, and data analyzation Zoho helps accelerate conversion rates.
Zoho CRM offers the ability to build your own version, although this requires quite a bit of expertise, and may not be the most viable option if this is your first time experimenting with CRM.
Pros
- Available API for creating custom application integrations
- Optimized for mobile use
- Comprehensive reporting
cons
- Pricing is based per user
- Limited customer support
- Initial set up requires a lot of customization
- Many useful functionalities are premium products
HOW MUCH DOES ZOHO COST?
Pricing: 8/10
Zoho offers price plans per user, so if you want multiple team members to have access the cost could add up. There is a free option, but features are basic and to get the most out of a CRM platform you’ll want to upgrade. Zoho does offer discounts when you commit to a year contract and offers a 15-day free trial period so you can try before you commit.
Monthly Minimum
Monthly Maximum
Number of Packages
Contract Required?
IS ZOHO EASY TO USE?
ACCESSIBILITY: 8/10
Zoho’s user interface is multifunctional and allows company branding and customization. However, the dashboards can be difficult to manage, and configuring automated workflows can be challenging. Zoho offers extensive videos to help you learn when and how to use different features, but if you’re looking for live response their customer service tends to be slow to answer inquiries.
CAN I USE ZOHO ON MY MOBILE DEVICE?
MOBILITY: 6.5/10
Zoho CRM has free mobile applications for iOS and Android devices. The application has had synchronization issues raising reliability concerns.
WILL ZOHO HELP ME SAVE TIME?
AUTOMATION: 8.5/10
Zoho offers variations of sales force and marketing automation in each plan, meaning that no matter how much you decide to pay, you’ll still be able to benefit from some degree of automation and save yourself time. Obviously, the more you’re willing to spend, the more time you’ll save with features such as auto-responders, customer segmentation, unlimited email templates, and more.
aNINJA
#1 RATED CRM FOR SMALL BUSINESSEs
- 7-day free trial
- Connect with leads via email, text, and call
- Completely customizable templates, dashboards, and settings
- Optimized for use on your mobile device