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chatbots vs forms?

Chatbots vs Forms

Chatbots vs Forms Why or Why Not Contact Forms Let’s start with the incumbent, contact forms. Forms have been the main structure for user experience for quite some time. Users are familiar with contact forms and most importantly, they understand how they work. Contact forms also do require any thought or response, the user just …

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How CRM Solutions Utilize Artificial Intelligence

How CRM Solutions Utilize Artificial Intelligence Artificial intelligence (AI) influences our worlds in ways we may not even realize.  From obvious examples such as virtual assistants like Amazon Alexa and Siri to things that may seem more distant like self-driving cars, AI is improving and learning at a rapid pace.  Businesses are benefiting from the …

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